Support
We're here to help you get the most out of GlassCode.
Last updated: October 10, 2026
Contact support
Have a question, found a bug, or need help getting set up? Email support@glasscode.dev.
Frequently asked questions
- What is GlassCode?
- GlassCode is a native macOS AI IDE built for local AI workflows. It lets you write code with private AI assistance directly on your Mac, with first-class Ollama integration.
- Does GlassCode require an internet connection?
- No. When you use local models through Ollama, GlassCode works fully offline. An internet connection is only needed if you choose to use a cloud model provider.
- Which models does GlassCode support?
- GlassCode integrates with Ollama, so you can use any model you have pulled locally. You can switch between models without leaving the editor.
- Is my code private?
- Yes. When using Ollama, your code and prompts never leave your Mac. If you select a cloud provider, prompts are sent only to that provider you chose — never to us.
- How much does GlassCode cost?
- GlassCode is free to download on the Mac App Store and offers optional in-app purchases. It requires macOS 26.5 or later.
- Where can I get GlassCode?
- GlassCode is available now on the Mac App Store. Download it directly from the homepage or search for GlassCode in the Mac App Store.
Other ways to reach us
You can also download GlassCode and leave a review on the Mac App Store.